intelligent design
Research confirms that People Performance Management strategies can improve profits (1).
But when it comes to engaging people to achieve business results, using gut instinct and intuition won't cut it. You need results backed by quantifiable, substantive proof that your investment generates a positive return.
Catalyst Performance Group has no preconceived bias towards any single performance improvement tactic. Planning starts with your objective, audience, budget, and other considerations before we begin to formulate a plan. In contrast, if you implement canned, off-the-shelf tactics and they don't address the opportunities or challenges related to your objectives and audience, you risk under-performance or even failure.
Deploying intelligent engagement strategies that measurably affect bottom-line results is the best way to achieve your goals, including any of the following:
• Sales
• Productivity
• Quality
• Safety
• Retention
the focus is on your goals
Catalyst Performance Group provides solutions when you need to:
• Build relationships, loyalty, morale, engagement and trust.
• Increase sales, market share, margins, retention or lead generation.
• Launch new products or services.
• Reinforce learning.
• Improve the effectiveness of channel partner relationships.
• Enhance quality, productivity, safety, product knowledge and customer service measures.
the right solutions
Catalyst Performance Group designs the right people performance solutions for your objectives, culture and marketplace, and implements with a level of meticulous planning and detail that is the trademark of the company's founders.
Solutions include:
• Assessment, research and strategic planning for measurable results
• Integrated communication and promotion that aligns internally and externally
• Incentive programs to achieve specific goals
• Face-to-face experiences to cement relationships
• Rewards and recognition to win support
• Learning and reinforcement to equip your team
• Technology for efficient, integrated program implementation
• Results measurement, both qualitative and quantitative
Research from the emerging field of People Performance Management has generated critical insight into how organizations improve the attitudes and actions of people to achieve organizational goals.
So what?
Catalyst Performance Group makes this knowledge actionable by precisely targeting opportunities in your organization for greater productivity, leading to improved bottom-line results.
a holistic methodology
Innovative People Performance Management considers both intrinsic forces that engage people as well as extrinsic elements that help push others over the top.
Key Enterprise Engagement Opportunities
Enhancing Relationships
Quality relationships are fundamental to successful organizations because people still do business with people.
Improving Capabilities
People are most effective when they have all the necessary skills.
Focusing on Achievement
When inspired, people will strive to achieve excellence.
Building Loyalty
People work harder, sell more or buy more when recognized and rewarded for their efforts.
Creating Memorable Experiences
Mindsets, and consequently behavior, can be transformed when people are immersed in intelligently designed, branded experiences.
Our assessment includes the examination of demographics and application of the latest findings in generational-based marketing. Our objective is to understand the audience at the macro level and then drill down to the individual.
The goal: highly targeted one-to-one initiatives involving:
• Consumers
• Channel partners
• Salespeople
• Customer service teams
• Non-sales employees
• Vendors
generational components
People form core values and beliefs during the first 20-or-so formative years of their lives. As a result, age groups are often distinguished by distinct characteristics, attitudes and behaviors.
Understanding generational components and the effect they have on the response to People Performance Management initiatives can influence the design of a program. Designs that connect with the generation(s) being targeted lead to greater results.
Catalyst Performance Group understands generational differences and the relevance to your program...read more.
Catalyst Performance Group's research-based process includes:
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People performance strategies can improve profits
A direct link exists between employee satisfaction, customer satisfaction and a company's financial performance. (1)
Holistic strategies are critical to success
Maximum motivation exists only when organizations address all of the issues—goal-setting, emotions, engagement, capability, and satisfaction—that affect individual performance. (2)
A balanced and intelligent approach to People Performance Management treats human capital as human beings.
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