the catalyst performance group performance improvement design process
Catalyst Performance Group has no preconceived bias towards any single performance improvement tactic. Planning starts with your objective, audience, budget, and other considerations, before we begin to formulate a plan. In contrast, if canned, off-the-shelf tactics are implemented and if they don't address the opportunities or challenges related to your objectives and audience, you risk failure.
Catalyst Performance Group's research-based process includes:
Understanding Your Objectives
- Specific
- Measurable
Assessment
- Collection of data
- Research
- Qualitative and quantitative analysis
- Employee engagement
- Resource analysis
Target Audience Evaluation
- Demographics
- Generational strategies
The Strategic Plan
- Targeted to your goals
- Specific
- Measurable
The Tactics
Depending on the above strategic planning process, tactics can include:- Communication
- Integrated
- Frequent
- Consistent
- Training
- Targeted
- Relevant
- Measurable
- Rewards and Recognition
- Supportive of your goals
- Strategically planned
- Demographically selected
- Powerfully delivered
- Meetings and Events
- Linked to clear measures
- Designed to achieve goals
- Budget savvy
- High impact
The Measures
- Based on your goals
- Specific
- Realistic
- Quantitative and Qualitative
- Real-time, when possible
- Correlated with investment
Administration
- Tracking
- Fullfillment
- Technology
Post-Program Evaluation
- Quantitative and qualitative
- Application to future performance improvement initiatives.
The result of the Performance Improvement Design Process is a comprehensive plan with a specific time frame and measurable results.
